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Privacy Policy

Last updated on November 16, 2025.

1. Introduction

Moms Kitchen AI (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Policy explains how we collect, use, share, and protect information when you use our service: home-chef bookings, grocery delivery, and AI-driven food and nutrition recommendations based on your medical or fitness reports.
 

2. Scope
 

  • This Policy applies to all users of our website, mobile app, and related services.

  • By using our services, you agree to the collection and use of your information as described in this Policy.

  • If you don’t agree, please do not use our services.
     

3. What Information We Collect

We may collect the following types of data from you:

  1. Personal Information (provided by you):

    • Name, email address, phone number

    • Delivery address(es)

    • Payment information (for orders)

    • Medical reports / health data (e.g. lab reports, fitness metrics) — only if you choose to provide them, so that our AI can give personalized ingredient or recipe recommendations

    • Dietary preferences, allergies, and fitness goals

  2. Transactional Information:

    • Order history (chef bookings, grocery items ordered)

    • Order details (what you ordered, when, quantities)

  3. Device & Usage Data:

    • IP address, device type, operating system, browser type

    • App usage data (how you use the app, features you access)

    • Location data (if you give permission, to optimize delivery)

  4. AI / Recommendation Data:

    • Data about your interactions with the AI (which suggestions you accept/reject)

    • Inferences drawn from your medical/fitness data, such as nutrient deficiencies, dietary needs, etc.
       

4. How We Use Your Data

We use your data for:

  • Service Delivery: to process chef bookings, grocery orders, and deliver to your address.

  • Personalization & Recommendations: our AI uses your health and fitness data to recommend ingredients or recipes that match your medical or fitness profile.

  • Customer Support: to help with your order, respond to queries, or resolve issues.

  • Marketing & Communication: to send you offers, newsletters, or updates (only if you opt in).

  • Analytics & Research: to understand usage patterns, improve our service, and develop new features.

  • Safety & Fraud Prevention: to detect and prevent fraudulent activity.
     

5. Data Sharing

We may share your information with:

  • Service Providers & Partners: such as payment processors, delivery partners, or cloud hosting providers.

  • Health Professionals / Nutrition Experts: only with your explicit consent, if needed to validate or interpret medical data for recipe recommendations.

  • Third Parties for Legal Reasons: if required by law, or to respond to legal requests.

  • Group Companies / Affiliates: if Moms Kitchen AI has related businesses (for example, a separate grocery or chef-service unit).
     

6. Data Retention
 

  • We retain your personal and transactional data for as long as needed to provide our services.

  • For medical or fitness-related data, we may keep it as long as it's required for providing recommendations, unless you ask us to delete it.

  • Even after account deletion, we may retain some data for legal or business needs (e.g., financial records, audit).
     

7. Security
 

  • We use appropriate technical, administrative, and physical measures to protect your data (e.g., encryption, access controls).

  • While we strive to protect your data, no system is completely secure — there is some risk in transmission, storage, or unauthorized access.
     

8. Your Rights

Depending on applicable law, you may have rights to:

  • Access your data, and know what we hold about you

  • Correct or update your data

  • Delete your data (or restrict how we use it)

  • Withdraw consent (especially for sensitive health data)

  • Port your data (if applicable)

  • Opt-out of marketing communications

To exercise any of these rights, contact us at help.mkai@gmail.com.
 

9. Children
 

  • Our services are meant for users aged 18+ (or the minimum age under applicable local law).

  • We do not knowingly collect medical or sensitive data from users under 18 without parental or guardian consent.
     

10. Changes to This Policy
 

  • We may update this Privacy Policy from time to time.

  • If changes are material, we will notify you (e.g., via email or in-app).

  • Continued use of the service after changes means you accept the updated Policy.
     

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your data, please reach out to us at:
help.mkai@gmail.com
Aundh Road , Pune , Maharashtra, India 411020

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